JOHN HANCOCK FINANCIAL SERVICES (TAMPA, FL)
Environment – MicroFocus COBOL, NetExpress, ServerExpress, SQL-Plus, RapidSQL, ClearCase, ClearQuest, Sun/Solaris Unix, Oracle 8i, Windows NT, Windows 2000, MS Office 2000, Brio-SQR, Business Objects, Informatica

 Systems Analyst/Lead Developer, 12/01 to present

Performing programming, unit and system testing of enhancements to LARS (Licensing and Registration System) for Licensing Dept; Function as lead (team of three) for  all COBOL/SQL- based maintenance and enhancement activities; Collaborate with IT Support team in Boston to manage workload and to fix and enhance the application

Functional duties – Lead Programmer/Analyst

B-A-P CONSULTING, INC (TAMPA, FL)

Environment -  Windows 98 & 2000 Professional, MS Office 2000, FrontPage 2000, GreatPlains for Windows/DOS, FTP, HTML, JavaScript

Consultant, 08/01 to 11/01

Problem resolution involving backup processes for GreatPlains database; Created and maintain website for client using  FrontPage 2000 on Tripod WebHosting site

Functional duties - Senior Programmer/Analyst (Consultant)

DEBORAH P. FONG      

10420 Highland Manor Drive      

Business: 813-432-5407      

SUMMARY            Experienced in analysis, reporting, reconciliation, accounting, and payroll.

·        Demonstrated organizational, teamwork, and communication abilities have led to positions of increased responsibility.

·        Capable and competent with twelve years of CHASE experience in analyst, executive secretarial, and administrative positions.

·        Won All Star award: One of 59.                                                  

PROFESSIONAL EXPERIENCE

JPMorgan Chase Treasury Services 4/2001 - Present

Administration Manager, DDA & Liquidity Operations

Perform analysis and prepare monthly and Ad Hoc reports. Assist in business relocation.

·        Prepare staff relocation savings reports.

·        Prepare expense analysis.

CHASE HOME FINANCE 2/1989-4/2001

Home Equity Reporting Analyst, Credit Risk Management

Perform analysis and prepare concise delinquency, variance, and portfolio credit risk reports to senior management for $8B Home Equity portfolio.

·        Reduced manual entry of data and reports by 85%.

·        Won cash award for assuming responsibility of gathering, arranging, and enhancing quality of data and reports.

·        Collaborated with various departments to assist in data collection and system projects.

·        Assisted planning and manual entry of $10.7MM budgetary and compensation items, and variance reporting.

·        Interacted with HR and managers on payroll issues.

·        Respond to ad hoc reporting requests.

·        Promoted to Mortgage Officer.

Executive Secretary

Supported senior executive, ten managers, and department.

·        Interviewed and assessed candidates for replacement. Wrote job description and trained replacement.

·        Won two cash awards for coordinating and organizing data collection for department expense cutting projects, and preparing presentations for investors.

·        Assisted planning and manual entry of budgetary and compensation items.

·        Managed system project expenses.

·        Compiled and maintained log and database of lending authorities.

·        Performed supervisory tasks for administrative staff.

·        Managed information flow for senior executive to increase efficiency.

·        Organized travel and facilitated intra-company meetings.

·        Prepared VISA travel and expense reconciliation, and invoices.

·        Prepared department correspondence, reports, calendars, and project management.

·        Successfully organized relocation of department without loss of productivity.

·        Facilitated disaster planning.

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DEBORAH P. FONG                   Page 2

Administrative Assistant, Facilities & Administration

Supported senior executive, managers, and department.

·        Reconciled timesheets.

·        Organized travel and meetings, VISA reconciliation, and invoices.

·        Prepared correspondence, reports, and presentations.

·        Operated switchboard.

·        Created newsletter and calendar.

·        Prepared and reconciled invoices for site equipment purchases and facilities.

·        Assisted in project management of inter-office relocations without loss of productivity.

SUNCOAST STAFFING AGENCY                   1988 – 1989

Accounting and administrative assignments

·        Prepared manual entry items.

·        Data entry.

EQUITABLE/HCA HEALTH INSURANCE CORP.                   1984 - 1988

Personnel Specialist

Assisted Personnel Manager.

·        Reconciled and processed payroll and reports with outside service.

·        Prepared manual general ledger entries for payroll-related items.

·        Verified tax deposits and reports.

·        Organized intra-company functions, meetings, and travel.

Assistant to CFO and Accounting Manager

·        Successfully collected over $350,000 of aged delinquent receivables.

·        Managed short-term investments and prepared manual general ledger entries.

·        Assisted staff accountant on special projects.

·        Technical writer for accounting policy manual.

·        Reconciled and maintained petty cash disbursements and various bank accounts and reports.

·        Reconciled and prepared financial reports.

EDUCATION The University of Tampa 1997

BS in Accounting

SOFTWARE MS: Word, Excel, and PowerPoint; Project; SAS Statistical Reporting

CHASE Professional Development and Career Dynamics classes

Circles Mentoring 2000                             

ASSOCIATIONS          Business and Professional Women, Treasurer

Prepared bank reconciliation and  budget.

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